All items will be shipped via USPS.  Cocalily is not responsible for shipping issues due to customer error. Please double check your mailing address before you purchase, as we are not responsible for incorrect address submissions. Cocalily is not responsible for your package once it has been electronically scanned by USPS. This includes theft, lost, and incorrect delivery. 


Contact Cocalily at for questions or concerns regarding returns or exchanges. Returns and exchanges will only be accepted if received by us within 14 days of receiving your items. Customers may be responsible for additional shipping costs to return or exchange items. Cocalily must be notified at before an item is returned. 

Returns can take up to 30 days to process.

Please return your items to:


961 N 1000 E 

Bountiful UT 84010